FOR DIGITAL SALES & MARKETING DEPARTMENTS
BespokeCX collects and connects customer data from your website visitors.
It integrates key data collected by your multiple business tools (CMS, Web Analytics, Email Marketing and more) in order to generate a complete profile of your customer along with their journeys and their experiences.
It analyzes this connected data and extracts precise customer knowledge to help you improve website experience and increase your revenue and profits.
bespokeCX Maximizes The Power of Your Customer Data
The Right Way To Measure Website Success
The Big Miss Measuring Website Success!
Website owners have moved away from measuring website success based on customer behaviors because these types of metrics miss the mark.
Traditional KPIs just don't work
How To Correctly Measure Website Success!
Tracking "Website Health" re-shapes decisions and addresses daily challenges faced to improve website experience.
How To Accurately Measure Success
Why "Website Health" Works!
Successful websites focus on "Website Health" because it shows you the right actions to take in order to improve website experience.
How to Achieve Your Most Important Goal
How To Measure Website Health!
360° website reviews accurately helps you measure your website health.
The Power of Performance & Alignment
The Knowledge bespokeCX Provides
Improve Digital Journeys
bespokeCX identifies under-performing parts of your popular customer journeys, it alerts your team and recommends corrective actions.
bespokeCX identifies those pages that are highly trafficked but low performing and gives you important details to help take the right corrective actions.
bespokeCX sorts and categorizes your verbatim feedback by topics so you can easily identify why customers are dissatisfied.
Measure Website Health
Provides a single accurate measure that your team can count on to determine the right actions to take.
When bespokeCX identifies an under-performing page and the owner reviews the information and visits the page and completes our audit questionnaire.
Plan & Take Action
bespokeCX reviews the audit information and helps you assemble an action plan then assigns tasks to various team members to make improvements.