Jason Ten-PowFeb 15, 20231 minTAKE THE RIGHT ACTIONS!BUILT TO HELP CONTACT CENTER MANAGERS TAKE THE RIGHT ACTIONS TO IMPROVE CUSTOMER SATISFACTION bespokeCX was created to help call...
Jason Ten-PowFeb 2, 20232 minIdentify broken digital customer journeys and find ways to fix them – fast!There are a number of tools currently on the market that have been developed to crack the mysterious code of customers’ digital journeys;...
Jason Ten-PowFeb 1, 20233 minFive questions to answer in order to build the best website survey experience!An effective website feedback survey helps website managers identify areas where their team excels while pinpointing areas for...
Jason Ten-PowJan 31, 20232 minImproving website satisfaction by identifying and eliminating your performance gaps!The quickest way to improve customer satisfaction is by doing a better job of matching your website’s performance with your customers’...
Jason Ten-PowJan 30, 20232 minQuickly find the root cause for customer dissatisfaction and fix it fast! Many of today’s customers require rescuing for a poor website experience. However, many website managers remain unaware of the root cause...