Jason Ten-Pow
Identify broken digital customer journeys and find ways to fix them – fast!
There are a number of tools currently on the market that have been developed to crack the mysterious code of customers’ digital journeys;...
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Jason Ten-Pow
- Feb 1
- 3 min
Five questions to answer in order to build the best website survey experience!
An effective website feedback survey helps website managers identify areas where their team excels while pinpointing areas for...
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Jason Ten-Pow
- Jan 31
- 2 min
Improving website satisfaction by identifying and eliminating your performance gaps!
The quickest way to improve customer satisfaction is by doing a better job of matching your website’s performance with your customers’...
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Jason Ten-Pow
- Jan 30
- 2 min
Quickly find the root cause for customer dissatisfaction and fix it fast!
Many of today’s customers require rescuing for a poor website experience. However, many website managers remain unaware of the root cause...
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Jason Ten-Pow
- Jan 30
- 2 min
A knowledgebase you can count on to improve website satisfaction!
Today’s websites implement so many strategies and tactics in their attempts to improve customer satisfaction that there really isn’t a...
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Jason Ten-Pow
- Jan 26
- 4 min
The top 5 secrets successful website managers don’t want you to know!
Website managers are under increasing pressure to improve their website’s customer satisfaction. With increased demand comes increasing...
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Jason Ten-Pow
- Jan 1
- 1 min
UNBREAKABLE - A proven process for building unbreakable relationships with customers
Did you know only 6% of brands have actually reached the highest level of CX Transformation and are effectively building unbreakable...
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