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Improve agent training
Take the right actions to help agents improve their performance.

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Introducing bespokeCX  

Our system collects and connects the right customer data then uncovers precise actions to help contact center supervisors improve customer satisfaction while reducing customer effort.

Our system is unsurpassed for...

Handling customer feedback process

Generate emails, send out reminders and collect feedback

Recommending

best actions

Merges data from multiple sources to uncover actionable insights

Facilitating collaboration

Assign actions and track completion to ensure you wow customers

How it works... 

Here is how bespokeCX works to help contact center managers and supervisors improve agent performance and ultimately customer satisfaction.