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LET'S USE CUSTOMER DATA TO TRANSFORM YOUR WEBSITE EXPERIENCE
TURN EVERY CLICK INTO A CONNECTION
Creating a seamless, personalized website experience can be challenging—whether you're attracting new visitors or supporting loyal customers. With BespokeCX, you don’t just analyze data—you transform it into meaningful, high-impact digital experiences that captivate, convert, and retain.
WHY CHOOSE BESPOKECX FOR WEBSITE EXPERIENCE?
SEE THE FULL PICTURE WITH INTEGRATED CUSTOMER INTELLIGENCE
TARGET THE RIGHT PAINPOINTS WITH OUR SMART FEEDBACK TOOLS
EMPOWER EVERY TEAM WITH TAILORED INSIGHTS
GO BEYOND THE BASICS WITH BASIC ANALYTICS WITH BUILT-IN AI TOOLS
MOVE BEYOND REPORTS TO ACTIONABLE INSIGHTS
TRACK THE END-TO-END CUSTOMER JOURNEY
BespokeCX connects the dots across web analytics, CRM data, support interactions, and customer feedback to give you a 360° view of your visitors. Understand the why behind customer actions and identify which channels drive satisfaction, conversions, and revenue.
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AI-Powered Insights & Recommendations: Predictive suggestions to improve UX, content, and site structure
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Real-Time Visualizations: Live charts and graphs showing key website performance indicators
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Trend Analysis: Track sentiment, behavior, and engagement over time
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Segmentation Filters: Drill down by demographic, traffic source, campaign, or behavior
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Customer Journey Mapping: Visualize how users flow through your site and where they drop off
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Deep Drill-Downs: Access individual feedback, transactions, and behavior for full context
take the guess work out of uncovering insights
Customizable Survey Widgets
Deliver targeted, on-brand surveys that feel native to your site and follow research best practices. Collect unbiased insights without disrupting the user experience and surface friction points and identify high-impact opportunities.
Custom Dashboards
Each team—whether it’s marketing, product, or support—gets access to dashboards designed specifically for their goals. Clear, intuitive reporting for faster, smarter decisions with no data expertise needed to uncover what matters.
Advanced Analytics & Machine Learning
BespokeCX analyzes trends, segments, and customer behavior patterns using powerful AI, delivering insights in plain language. This allows you to anticipate problems before they happen and prioritize fixes and enhancements with confidence.
Actionable Insights
Our platform doesn’t stop at insights—it delivers prioritized, data-backed recommendations to improve website content, navigation, and customer journeys. Save time with ready-to-implement actions that drive measurable improvements in experience and performance.
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