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ABOUT BESPOKECX
Powering Human-Centered, Data Driven Customer Experiences
WHO WE ARE
bespokeCX is a next-generation Voice of the Customer (VoC) and AI-powered customer intelligence platform.
We help brands turn fragmented customer feedback and behavioral data into clear, connected insights that drive real results—across digital, contact center, and in-store experiences. Our solutions are built for modern CX teams that want more than just dashboards.
We deliver intelligence that’s easy to understand, act on, and scale—without the need for massive IT investments or complex data teams.
WHAT WE DO
CAPTURE WHAT MATTERS
We unify data from every customer channel—web, mobile, voice, chat, email, and social—to give you a 360° view of the customer journey.
Whether it’s through smart surveys or conversational VoiceAI, we help you listen at scale and with context.
MAKE DATA WORK
Our built-in AI and machine learning models surface the trends, behaviors, and sentiment that matter most.
Our GenAI assistant, Sherlock, makes it easy to ask questions and get instant, actionable answers—no data scientists required.
DRIVE RESULTS & ACTIONS
From optimizing websites and personalizing training to reducing churn and enhancing agent performance.
We turn insights into action by increasing loyalty, reducing costs, and drive growth.
OUR VISION
To empower every organization with the tools to deeply understand and meaningfully improve their customer experience—intelligently, efficiently, and at scale.
We believe exceptional customer experiences start with understanding—understanding what your customers are feeling, saying, and doing at every touchpoint. We're on a mission to help businesses unlock deeper, more actionable insights that fuel smarter decisions, stronger relationships, and sustained growth.
WHY BESPOKE?
We’re not just a platform—we’re a partner. Our team works closely with brands to align insights with business outcomes, ensuring that every customer interaction adds value.
UNBIASED, REAL-TIME CUSTOMER INTELLIGENCE
PERSONALIZED INSIGHTS WITHOUT THE COMPLEXITY OF A CDP
AI-POWERED AUTOMATION FOR SUPPORT, FEEDBACK, AND TRAINING
FAST TO DEPLOY—JUST ONE LINE OF CODE
BUILT TO SCALE ACROSS INDUSTRIES AND TEAM SIZES
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