FOR DIGITAL SALES & MARKETING DEPARTMENTS

bespokeCX identifies under-performing parts of your popular customer journeys, it alerts your team and recommends corrective actions.

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bespokeCX identifies those pages that are highly trafficked but low performing and gives you important details to help take the right corrective actions. 

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bespokeCX sorts and categorizes your verbatim feedback by topics so you can easily identify why customers are dissatisfied.

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Provides a single accurate measure that your team can count on to determine the right actions to take.

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When bespokeCX identifies an under-performing page and the owner reviews the information and visits the page and completes our audit questionnaire.

bespokeCX reviews the audit information and helps you assemble an action plan then assigns tasks to various team members to make improvements.