BespokeCX: Your Customer Intelligence Detective.
BespokeCX doesn’t just settle for post-transaction feedback—it goes further, digging into pre-support customer journeys and call details. This detective work uncovers the best actions for crafting effortless support experiences that boost loyalty and close cases faster.
What’s keeping you up at night?
Are there unanswered questions about your customer support that is keeping you and your customers up at night?
What bespokeCX does
It is your all-in-one solution that captures and corrals your customer data to uncover insights for elevating customer support performance.
Holistic analysis of customer journeys
bespokeCX delivers the insights you need to provide top-notch customer support.
Our powerful modules
Each module provides answers to specific business questions making it easy to move from data to actions.
Journey Module
Understand customer navigation through the support experience, pinpointing where and why they get stuck.
Trends Module
Track performance trends, identify shifting scores, and prioritize actions for improvements.
Performance Module
Identify strengths and weaknesses in case handling, ensuring consistent, frictionless support across all channels.
Agent Module
Highlight your best agents, recognizing and rewarding top performers, and predict protential churn within the next three months.
See how bespokeCX works
See how bespokeCX corrals customer data in real time and uncovers the right actions for creating frictionless digital and interactive journeys.
It’s not just about finding the right solution
bespokeCX helps you quickly and cost-effectively integrate our solution into your technology stack.
Proof of performance
Check out our latest case study and learn how bespokeCX provides insights that improve support operations while deepening customer relationships.
Enhancing Customer Experience and Efficiency for a Global Tech Leader
Top global technology company providing B2B and B2C products, committed to supporting all their products regardless sold directly or in-directly.
Our clients
Trusted by the clients we work with
