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  • Writer's pictureJason Ten-Pow

How to design the best contact center survey

An effective contact center customer survey helps managers identify areas where the team excels while identifying areas for improvement. Creating and maintaining an effective contact center customer feedback loop can be difficult and frustrating. It’s easy to overlook critical factors and miss important steps. Here are the most important questions successful customer feedback program leaders consider when designing and maintaining their contact center customer feedback program. Download our PDF for more Insights.

Design the best CC Survey Insight 5
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