FOR INBOUND SALES DEPARTMENTS
Build A High-Performing Sales Team
bepsokeCX for inbound sales departments
In today’s fast-moving world nothing is more frustrating than a purchase that takes too long or requires too much effort to complete.
The answer to this problem is bespokeCX. It collects your customers’ lifetime online and offline sales journeys and integrates supplemental customer data about these interactions.
The bespokeCX AI analyzes this data and provides you with actionable recommenddations for improving your inbound sale's team performance.
The 3 Key Ways bespokeCX Develops Sales Rockstars
Simplifying the customers’ path to purchase (both their digital journey and interactive journeys)
Identifying the right up-selling and cross-selling opportunities for specific customers
Training your sales agents to improve both their soft skills and product knowledge quickly
The benefits of linking the online and offline parts of the customer’s sales journey in real-time
More and more customers are traversing your website in search of a product to purchase before calling.
bespokeCX provides your agents with detailed information about your customer’s website journey in real-time for them to review before they interact with a potential purchaser. The results are more knowledgeable sales agents both about the customer and products.
This makes the sales conversation more effortless for sales agents and leads to a more delightful experience for the customers.