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Transform Your Team Into CX Rockstars

The Power of Customer Data & AI

bespokeCX collects your customers` journey data, integrates supplemental data about your customers and employees. 

bespokeCX proprietary AI transforms this data into meaningful insights that will help you transform your team into CX rockstars!

Insights That Drive Improved Decision-Making

Team Health

Measures your team`s overall performance delivering outstanding customer experience.

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Employee Health

Ranks each employee`s ability to deliver outstanding customer experience.

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Employee Loyalty

Identifies the employees most likely to voluntarily exit the company over the next 3 months.

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Employee Alignment

Measures how deeply each employee understands the customer and what actions should be taken to improve customer knowledge.

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Reward Readiness

Ranks the best employees across key performance areas.

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Promotion Readiness

Ranks your employees and identifies those most ready for promotion and the role they are best suited for.

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Onboard Health

Measures how effectively new employees are learning to meet expectations and identifies the best training opportunities for accelerating progress.

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Case Deflection 

Ranks employees according to their ability to create content to effectively deflect cases.

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Trusted by the best to
deepen customer relationships
Deloitte
McDonald's
Pizza Hut
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Palo Alto Networks
Allergan
Disney
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